our services
DESIGN SERVICES
We use design thinking techniques to cut through complexity and uncertainty.
IMPROVEMENT
We understand businesses need to balance innovation with repeatability. We help you strike that balance.
CAPABILITY BUILDING
We help you identify and break down the barriers to reaching your full capability.
the latest from mti chat
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You’ll often hear design thinkers talk about the importance of identifying biases, assumptions and blindspots. The problem is if we unconsciously define these into the problem definition we hobble ourselves before we get started. A great technique to do this is assumption dumping. Get a group of people in the room that are likely to […]
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Enabling functions in an organisation are critical to performance. Yet we regularly get the plug-in model wrong. We leave users of services feeling unsupported and managers frustrated. Or we go too far the other way and let managers dictate their preferences even though they are not in the best interests of the organisation. There is […]
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An executive group will make or break an organisation’s strategy. Use this quick test of effective leadership, adapted from Drucker, to start a conversation on constructive executive behaviours, or just give yourself an individual health check. The three elements Drucker draws attention to are: focus: this is about an executive’s capacity and willingness to understand […]